Amex Connectivity Improved

Amex Connectivity Improved

Amex Connectivity Improved

Jul 26, 2023

Jul 26, 2023

Jul 26, 2023

  • AMEX connectivity improvement
    "We’ve made improvements to our AmEx integration and believe that the issue reported here is no longer affecting users with MFA settings that do not require perpetual multi-factor authentication.
     
    Please note that this will continue to be a known issue/expected error for users who have perpetual multi-factor authentication set up on their account, an MFA type we do not support, as it prompts the user for an OTP code on every login, preventing our automated updates from collecting account data.
     
    Additionally, Plaid has reached a data-sharing agreement with AmEx on Jun 8th and will be building out an OAuth integration for American Express. Once this effort is complete, we will migrate existing AmEx Items over to the new OAuth integration."

    If you previously encountered a connection issue with American Express, now it's time to give it another try and see if it works now. More improvements on American Expression will come live soon.

  • Fina Site Connectivity
    In the last few days, we have actively working on improving reliability and connection stableness on Fina. We think we have fixed some large issues that caused connection loss before. Hope you experience a much smoother Fina now, if you have an issue, please don't hesitate to contact support@fina.xyz

  • Reliability of changes saving.
    Some of our users experienced the issue of "changes loss", though different reasons may cause a similar problem. Our previous architecture has some problems allowing this to happen. Now, we have revamped the way to save your changes, we use more frequent subtle server requests in exchange for more incremental updates, we believe this will help a lot if you have had such an issue before. Please contact support if you still have the issue, love to look into your case.

  • Multi-profile readiness
    Many users have asked for a multi-profile feature, and we have made an effort to bring this feature to real soon. Currently, we're looking for initial feedback and pilot users, if you are interested in multiple profiles, please send a simple email to cao@fina.xyz, and I'll reach out soon.